Pre sales service commitment:

1. Provide product design and manufacturing with special needs to meet the personalized needs of customers.

2. The company arranges production and shipment in strict accordance with the contract to ensure that the goods are supplied according to the time agreed in the contract.

After sales service commitment:

1. Three guarantees shall be implemented for the sold products. During the three guarantee period, if there are problems caused by product manufacturing quality, the factory shall guarantee repair, replacement and return; For problems caused by other reasons, the factory actively assists users to solve problems, so as to ensure that products are put into operation in time and reduce accident losses.

2. For the installation and commissioning of major equipment and on-site technical services, technical experts led by the deputy chief engineer will bring their own team to provide on-site services to solve various problems of users. Assign Site Representatives to key projects.

3. After the company's products arrive at your place, the technicians will be responsible for assisting and guiding the installation and commissioning.

4. Actively cooperate with users in the on-site operation, maintenance and management of products, and can provide users with spare parts and accessories of our products at cost price at any time.

5. Adhere to the customer-centered principle and listen to the user's call at any time. When on-site service is required, our factory guarantees to reply within 24 hours after receiving the user's notice and arrive at the site within 72 hours.

6. If the equipment has quality problems within the scope of maintenance, the company shall be responsible for free maintenance and arrive or reply within 2-5 hours after receiving the user';s call. Company's after-sales service duty Tel.: 0317-8301766